REAL
AguaAmarga
La Joya Suites s.l; id. no B04662714
General Terms and Conditions for Accommodation Services
GENERAL
These general terms and conditions (”the Conditions”) apply for all accommodation services provided by La Joya Suites s.l (”the Company”).
Any modification of the Conditions with respect to a reservation is only valid if clearly confirmed by the Company in writing.
PRICES/PAYMENT/RESERVATION
Is necessary to pay the 30 % of total amount of the reservation at the same time as the reservation is made. We accept the following credit- debit cards: Master Card, Visa, American Express. The rest of your stay will be paid in the check-in.
Your card will be charged when you make your reservation. (Your reservation is not valid unless your payment has been accepted.)
All rates include VAT. Rates for La Joya include breakfast, rates for the other units do not include breakfast.
For guests staying at La Joya there is a minimum age of 12 years. Maximum 2 persons/room/suite. No special rates for children.
CHANGE OF RESERVATION
Change of reservations may only be done by e-mail and is subject to written acceptance and confirmation from the Company.
CANCELLATION
You can cancel your accommodation 7 days before the date of arrival with a 100% refund. If canceled after that time will not carry out the refund of the deposit.
To cancel your reservation, please send an e-mail: info@realaguaamarga.com
CHECK-IN & CHECK-OUT
La Joya
Check-out: 9:00 to 12:00
Check-in: 13:30 - 15:00 and 17:00 to 21:00
Las Villas
Check-out: 9:00 to 12:00
Check-in: 7:00 to 21:00
For after that time please send us an e-mail: info@realaguaamarga.com
RECEPTION
There is only reception at La Joya. La Joya reception is open daily from 9:30 to 13:30 and from 17:00 to 21:00.
ANIMALS/PETS
No animals/pets are allowed access to our facilities.
RULES OF CONDUCT
All rooms and interior areas are non-smoking.
Cooking or any other non intended activity is not allowed in the rooms/suites at la Joya.
Our units and services are designed for relaxation. Noisy activities are not allowed. Phone conversations not allowed in public areas.
Hanging of clothing and towels in terraces and balconies not allowed.
Guests shall use all premises and facilities with care and diligence and in accordance with instructions given by the Company from time to time. The person having made the reservation shall be responsible for and reimburse the Company for any damage occurring as a result of this obligation not being fulfilled by himself/herself and/or by any accompanying person(s).